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This AEP season has included uncommon amounts of industry change and disruption. As we have communicated throughout the year, Cigna HealthcareSM is focused on offering long-term stability to our Medicare customers.
In support of that goal and based on early results from AEP, we are making limited changes. Effective on Monday, 11/4/2024, we will no longer pay commissions on the PPO plans available in Connecticut, New Jersey, and New York listed below for 1/1/2025 effective dates and later.
There are no changes for applications with a signature date before 11/4/2024 and agents will receive commissions for those enrollments. There are also no impacts to renewal commissions for existing customers.
We recognize that mid-AEP changes can be disruptive to your sales approach, and we do not make these decisions lightly. By making small adjustments now, we can better maintain the stability you expect of us and continue to deliver on our commitment to serving our mutual customers. We will continue offering a range of commissionable plan options across our service areas that meet beneficiaries' personal needs, budgets, and lifestyles.
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